Refund & Cancellation Policy

You can cancel from your billing settings whenever you like, without contacting us. Cancelling stops the next renewal — your workspace stays available until the end of the period you have already paid for, and then moves to the Free plan.

If DeliverIQ CRM is not right for you, email info@deliveriq.live within 14 days of your first paid subscription payment and we will refund it in full, no questions asked.

Renewal payments are not normally refunded, since the service is available to you for the period charged and you can cancel before any renewal. If a renewal caught you unexpectedly and the workspace has not been used in that period, write to us — we look at these individually and will usually refund.

Duplicate charges are refunded in full. If money was debited but your plan did not activate, contact us — we verify against our payment provider's records and either activate the plan or refund the payment.

The Free plan costs nothing and needs no cancellation. You can delete your workspace at any time.

Approved refunds are issued to the original payment method through our payment provider, typically within 5–7 working days. Your bank may take a little longer to show the credit.

To request a refund, email info@deliveriq.live from the address on the account, with the date and amount of the payment. See also our terms of service.